About Us
Shipping Policy
At Pippin Store, we work hard to ensure your little one’s outfits arrive quickly, safely, and in perfect condition. Please read our shipping details below:
📦 Order Processing
- All orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
🚚 Shipping Methods & Delivery Time
We offer reliable delivery across all regions:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
- Delivery times may vary based on location and courier availability.
💲 Shipping Rates
- Shipping fees are calculated at checkout based on order weight and destination.
- Free shipping may be available during special promotions or when your order exceeds a certain amount (if applicable).
🌍 Shipping Locations
Pippin Store currently ships to:
- Domestic regions (within the country)
- International shipping available for selected countries (additional fees may apply)
📦 Order Tracking
- Once your order ships, you’ll receive a tracking number via email.
- You can track your package anytime through our courier’s website.
🚫 Delays & Failed Deliveries
- Unexpected delays due to weather, customs, or courier issues may occur.
- Please ensure your address is complete and accurate to avoid delivery problems.
📮 Lost or Damaged Packages
If your order arrives damaged or goes missing:
- Contact our support team within 48 hours.
- Provide your order number and photos (if damaged).
- We’ll help investigate and arrange a replacement when possible.
